01

Our Policy

We want you to love every piece. If something isn’t quite right, here’s what you need to know.

TIMEFRAME

You have 7 days from delivery to request a return or exchange.

EXCHANGES

Exchanges are for sizing. If a piece doesn’t fit, exchange it for the correct size.

REFUNDS

Refunds are issued only if an item arrives faulty.

SHIPPING

Return shipping is covered by the customer.

CONDITION

Items must be unworn with all tags attached.

PRE-ORDERS

Pre-order pieces are made to order and cannot be exchanged or refunded.

02

How to Return or Exchange

A SIMPLE PROCESS, FROM START TO FINISH.
01

Submit your request

Enter your order number and email address, then select the item(s) you’d like to return or exchange.

02

Get approval

Once your request is reviewed and approved, you’ll receive an email with the next steps and shipping instructions.

03

We process it

After we receive and inspect the item(s), we’ll process your exchange, refund, or store credit accordingly.

03

Start Your Request

CHOOSE YOUR PREFERRED METHOD.

VIA WHATSAPP

Chat with our team for quick support.

CHAT ON WHATSAPP

VIA CONTACT FORM

Fill out the form and we’ll get back to you via email.

Need help? Our team is here to assist you.