01
Information We Collect
We collect personal information you provide to us, as well as certain technical information automatically when you use our website.

We may collect your name, email address, phone number, shipping and billing address, order details, customer service messages, and information submitted through forms or newsletter sign-ups.

02
How We Use Your Information
We use your information to process orders, provide customer support, improve our services and communicate with you.

We may use your information to fulfil orders, arrange shipping, process payments, provide tracking, handle returns, improve our website, maintain security, and send marketing communications where permitted.

03
Order Information
When you place an order, we collect the details needed to process and deliver your purchase.

This may include your name, email address, phone number, delivery address, selected products and payment status.

04
Payment Information
Online payments are processed through secure third-party providers. We do not store your full payment card details.

Payment providers may collect and process payment information according to their own privacy and security policies.

05
Shipping & Delivery Partners
We share necessary order information with our shipping partners to deliver your order.

This may include your name, phone number, delivery address and order reference.

06
Cookies
We use cookies and similar technologies to improve your experience, understand website usage and support our marketing efforts.

Cookies may be used for shopping cart functionality, analytics, preferences, fraud prevention and marketing.

07
Third-Party Services
We work with trusted third parties, such as Shopify, payment providers, shipping companies and analytics services.

These third parties may process personal information only as necessary to provide their services.

08
Data Security
We take reasonable measures to protect your personal information.

However, no online system or electronic storage method can be guaranteed to be completely secure.

09
Data Retention
We retain your information for as long as necessary to fulfil orders, provide support and meet legal obligations.

Information may be deleted or anonymised when it is no longer required.

10
Your Rights
Depending on applicable laws, you may have the right to access, correct or request the deletion of your personal information.

You may also request to withdraw from marketing communications or ask how your data is being used.

11
Children’s Privacy
Our website is not intended for children, and we do not knowingly collect personal information from them.

If we become aware that personal information has been collected improperly, we may take steps to remove it.

12
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Changes may reflect updates to our services, operations or legal requirements.

13
Contact
If you have any questions about this Privacy Policy, please reach out to us at info@formthelabel.shop or on Instagram @byformthelabel.

Email: info@formthelabel.shop
Instagram: @byformthelabel